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Ignite

Customer

Passion…

Drive

Growth and

Retention…

Drive

Customer 

Loyalty….

Elevate

Customer

Loyalty…

let LoyaltyPlus take care of that!

Our Experience in a nutshell

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Years combined CRM and CLM
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Years in the Industry
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Customer Profiles
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Transactions Processed

What we do

At LoyaltyPlus, we are a leading cloud-based platform provider specializing in Loyalty programme development and deployment. Our mission is to help our clients unlock the full potential of Loyalty programmes to drive customer engagement, retention, and business growth.

What we do

At LoyaltyPlus, we are a leading cloud-based platform provider specializing in Loyalty programme development and deployment. Our mission is to help our clients unlock the full potential of Loyalty programmes to drive customer engagement, retention, and business growth.

Loyalty Programmes Tailored to Your Industry

With expertise in frequent flyer programmes, frequent shopper programmes, frequent guest programmes, and frequent freight programmes, we cater to a diverse range of industries. Whether you’re in the airline (passenger and commercial), retail, or hospitality sector, we have the knowledge and experience to deliver tailored Loyalty solutions that meet your specific needs.

Seamless Cloud-Based Platform

Our cutting-edge cloud-based platform serves as the backbone of our Loyalty programmes. By leveraging the power of advanced technology, we provide a seamless and user-friendly experience for both programme administrators and programme participants. Our platform ensures efficient programme management, robust analytics, and personalized rewards that captivate your customers and keep them coming back for more.

Unlock the Potential of Customer Loyalty

We understand that customer Loyalty is a valuable asset for businesses in today’s competitive landscape. Our team of experts works closely with you to design and implement Loyalty strategies that not only increase customer retention but also drive customer acquisition and revenue growth. By leveraging our innovative Loyalty solutions, you can unlock the full potential of customer Loyalty and gain a sustainable competitive advantage.

Why Choose Us?

Industry Expertise

Our deep understanding of the airline, retail, and hospitality industries allows us to develop Loyalty programmes that resonate with your target audience.

Advanced Technology

Our cloud-based platform harnesses the latest technological advancements to deliver seamless programme management and exceptional user experiences.

Customization

We believe in tailoring Loyalty programmes to match your unique business objectives and brand identity.

Result-Driven Approach

We are committed to delivering tangible results, helping you increase customer engagement, retention, and revenue.

What makes us different

At LoyaltyPlus, we pride ourselves on being different. What sets us apart from the competition is our unwavering commitment to innovation, excellence, and delivering outstanding results. Choose LoyaltyPlus and experience the difference. Let us transform your Loyalty programme into a powerful business asset.

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What makes us different

dev

At LoyaltyPlus, we pride ourselves on being different. What sets us apart from the competition is our unwavering commitment to innovation, excellence, and delivering outstanding results. Choose LoyaltyPlus and experience the difference. Let us transform your Loyalty programme into a powerful business asset.

Unmatched Expertise and Experience

With over 26 years of industry experience, we have honed our skills and gained deep insights into Loyalty programme development. Our team of seasoned professionals brings a wealth of knowledge and expertise to the table, ensuring that we deliver top-notch solutions tailored to your unique business needs.

Tailored Solutions for Maximum Impact

We understand that every client is different, and a one-size-fits-all approach doesn’t cut it. That’s why we take the time to listen to your specific goals and objectives. Our dedicated team collaborates with you to develop customized Loyalty programmes that resonate with your target audience and drive measurable results.

Cutting-Edge Technology and Innovation

Staying ahead in the rapidly evolving world of Loyalty programmes requires constant innovation. We leverage the latest technologies and industry trends to develop cutting-edge Loyalty solutions that engage customers and foster long-term Loyalty. Our commitment to innovation ensures that you always stay at the forefront of the Loyalty landscape.

Customer-Centric Approach

We believe that successful Loyalty programmes are built on understanding and delighting your customers. We take a customer-centric approach, combining data-driven insights with strategic thinking to create personalized experiences that keep your customers engaged, happy, and loyal. By putting your customers at the heart of everything we do, we help you forge stronger connections and drive business growth.

What our Clients Say

At LoyaltyPlus, we believe in the power of authentic feedback.  It’s not just about what we say: it’s about what our valued clients say about their experiences with us.

Below, you’ll find a collection of testimonials that reflects the real experiences and successes of our clients.  Their words tell the story of our commitment to excellence and our dedication to deliver results.

We invite you to explore their stories and discover why LoyaltyPlus is the choice for businesses like yours.

clients

What our Clients Say

clients

At LoyaltyPlus, we believe in the power of authentic feedback.  It’s not just about what we say: it’s about what our valued clients say about their experiences with us.

Below, you’ll find a collection of testimonials that reflects the real experiences and successes of our clients.  Their words tell the story of our commitment to excellence and our dedication to deliver results.

We invite you to explore their stories and discover why LoyaltyPlus is the choice for businesses like yours.

The Evolution of LoyaltyPlus

Since our inception 26 years ago, LoyaltyPlus has been at the forefront of Loyalty programme innovation. Over the years, we have grown and evolved, adapting to the changing needs of our clients and the industry. We remain committed to driving innovation, delivering exceptional value, and helping businesses unlock the full potential of their Loyalty programmes.

Poineering Loyalty Solutions​

From our humble beginnings, we set out to revolutionize the Loyalty industry. We pioneered ground breaking Loyalty solutions that have reshaped how businesses engage with their customers. Our commitment to innovation and forward-thinking has driven our success and allowed us to stay ahead of the curve.

Adapting to Changing Landscape

The Loyalty landscape is constantly evolving, and we have always embraced change. We have navigated through technological advancements, shifts in customer behaviour, and industry trends. With each new challenge, we have adapted our strategies and solutions to ensure our clients’ Loyalty programmes thrive in a dynamic marketplace.

Growing with Our Clients

Our success is intrinsically tied to the success of our clients. We take pride in the long-lasting relationships we have built and the positive impact we have made on their businesses. Our growth is a testament to the trust and confidence our clients have placed in us to deliver exceptional Loyalty solutions year after year.

Industry Recognition

Throughout our journey, we have been honoured to receive industry recognition and awards for our innovative approach and outstanding results. These accolades validate our dedication to excellence and motivate us to continue pushing the boundaries of Loyalty programme development.

SAA Voyager Deployed

Our entry into the CRM world

1994
The Launch of LoyaltyPlus

Interesting fact:  Still managed by the original founders

1996
Our First Customers

Sun Air, First National Bank, Mahala, MyBonus and AgriBonus

1998
Adding 15+ Programmes

Covering multiple industries

2004
Expanding in Industries

HR Incentives, Retail and Aviation

2005
SITA Alliance

Exclusive Solution Partner

2009
Horizon Loyalty

Rebranded to facilitate partnership

2010
Air India

Singed up Air India

2011
15 Airlines

Growth in the Aviation Industry

2015
Leisure

Hotel CRM was born

2016
PVT Aviation

Executive Aviation CRM

2018
Cargo

Cargo CRM

2019
LoyaltyPlus goes mobile

Loyalty created their first mobile application

2022
Regional Expansion

Expanded into various other regions in the world

2023

Our Existing Integrations with other Platforms using API's

At LoyaltyPlus, we understand the importance of seamless integrations with other platforms to streamline your Loyalty programme operations. Our robust APIs enable smooth connections and data exchange between our cloud-based platform and your existing systems. Harness the power of integrations with LoyaltyPlus in your ecosystem to drive success.

Our Consultative Approach that Weaves in Strategy, Go-to-Market, and Objective Setting

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At LoyaltyPlus, we believe that a successful Loyalty programme is not just about technology—it’s about strategy, go-to-market planning, and setting clear objectives. We take a consultative approach to ensure your Loyalty programme is strategically aligned with your business goals. Together, we’ll create a winning Loyalty solution that delivers tangible results for your business.

Strategic Partnership

We see ourselves as your strategic partner, invested in your success. Our experienced team works closely with you to understand your business objectives, target audience, and competitive landscape. We delve deep into your unique challenges and opportunities to craft a tailored Loyalty strategy that sets you apart from the competition.

Go-to-Market Planning

Launching a successful Loyalty programme requires meticulous planning and execution. We assist you in developing a comprehensive go-to-market strategy that encompasses branding, messaging, customer acquisition, and engagement tactics. Our goal is to ensure your programme gains maximum traction and generates enthusiasm among your target audience from day one.

Objective Setting and Measurement

Clear objectives are the foundation of a successful Loyalty programme. We help you define measurable objectives aligned with your business goals, whether it’s increasing customer retention, boosting revenue, or expanding market share. Throughout the programme lifecycle, we track and analyze key performance indicators (KPIs) to measure progress, identify areas for improvement, and drive continuous optimization.

Ongoing Consultation and Adaptation

Our consultative approach doesn’t end at programme launch. We are committed to your long-term success and provide ongoing consultation and support. We monitor programme performance, gather feedback, and adapt strategies as needed to ensure your Loyalty programme remains effective and aligned with evolving market dynamics.

Unleashing the Power of Modular Design

Our modular design philosophy enables us to build loyalty programs that are flexible, scalable, and adaptable. We understand that every business has its own set of requirements, objectives, and challenges. By leveraging our modular approach, we can select the most suitable components from our toolbox and assemble them into a cohesive, customized loyalty program that meets your specific goals. Let us assemble the perfect combination of components from our toolbox to deliver a best-of-breed platform that drives engagement, boosts customer satisfaction, and accelerates your business growth.

The LoyaltyPlus cloud-based software solution provides the perfect solution for data foundation enterprises wit high transaction volume, document management and multiple touchpoint integrations.  This includes enterprises that operate in a global, multilingual environment with coalition partners scattered across the globe to a national single spectrum.

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FFR

Frequent Flyer

LoyaltyPlus is the solution  you need to reduce costs while addressing the aviation industry’s unexpected and unique challenges.  Airlines look for creative ways to re-engage with their customers, and LoyaltyPlus can provide comprehensive, but cost effective Loyalty and CRM functionality for specific markets.

Read more…

Frequent Freighter

With the increase in online shopping and the reduction of passengers travelling, the need for freight is becoming more important to customers. Whether you provide a service to transport goods via road, rail, air, or sea, LoyaltyPlus has a suitable solution for you. Start tracking and rewarding activity of customers and agents or agent companies to keep them supporting your brand.

Read more…

Frequent Stay

Demand for hotels and tourism has transformed dramatically alongside changes in consumer behaviour. Loyalty programmes enable hotels to establish direct relationships with their guests, regardless of the booking channel. Information about their interactions and preferences are recorded, mainly where interactions are electronic. LoyaltyPlus provides the tools to drive deep customer insights and use them to activate personalised and valuable interactions with your brand.

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Frequent Shopper

LoyaltyPlus built customer incentive solutions and help our clients build the kind of loyalty that has retained and delighted thousands of customers over the years. Our customer loyalty programmes assist you in prioritising interactions over transactions.

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Employee Benefit

Whilst building relationships with your customers to know their needs and ensure they support your brand is crucial, a focused and motivated team of staff can give your customers the dedicated service and attention they deserve. What better way to motivate your team than add the LoyaltyPlus Employee Benefits solution to your staff’s list of benefits.

Read more…

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